Warranty
WARRANTY COVERAGE ON BULBS
Bulbs are free warranted for a period of two (2) year from the date of the purchase.
Warranty does not cover breakage due to improper installation, shipping or
handling.
WARRANTY COVERAGE ON BALLASTS & IGNITERS
Ballasts and igniters are covered by the free warranty for a period of two(2) year
from the purchase date.
RETURNS/EXCHANGES
The
purchaser has 7 business days to file a return from the date the item was signed
for/received. Any and all returns will result in a 20% restocking fee, no
exclusions. If you purchase an item that is not compatible with your
automobile, you are still liable for the restocking fee. All exchanges REQUIRE
a $20 money order made out to CASH. This is a replacement fee for all
exchanges, no exclusions. Please include a DETAILED NOTE inside the package,
otherwise we will not know what you would like done with your package.
EXCLUSIONS
Any defects resulting from water damage, fire, acts of nature, misuse, abuse,
modification, improper installation, vehicle crash, or any type of impact. Any
modification to the system or operating on a vehicle with a damaged headlight
housing, will void the warranty.
McCulloch will not be responsible for damages to automobiles resulting from the
use, misuse, or inability to use a McCulloch product.
REPAIR OR REPLACEMENT
If a product is suspected of being defective, please contact us as soon as
possible to try to resolve any problems before they escalade. The returned
product will be inspected by the manufacturer. If the product is found to be
defective and covered by this Warranty, it will be repaired or replaced at the
manufacturer's option. Any charges accrued for removal, installation, or
reinstallation will not be covered by this warranty.
All claims will be thoroughly considered and you will be contacted promptly with
a resolution.
Note: Xenonpros (McCulloch) does not endorse any illegal use of the HID
conversion kits. Due to recent regulatory developments, DOT/NHTSA prohibits the
use of HID Retrofit system on highway or public road in USA.